Thank you for trusting Kennedy’s Barber Club with your service. We are here to ensure you enjoy a safe, professional and stress-free experience with us.
Our Code of Ethics
Kennedy’s Barber Club ensures our customers enjoy their services in a safe and professional environment. All of our service providers are required to provide a valid state license and undergo an employment reference check.
Our Code of Ethics is designed to protect you.
Your Responsibilities
- If you are late for your service, the shop will try its best to accommodate you but if no times or providers are available your service time may need to be adjusted.
- You must also demonstrate ethical behavior. Your service provider will immediately terminate the service if any inappropriate comments or behaviors are displayed.
No Show & Cancellation Policy
- You must cancel 24 hours prior to your service in order to allow us an adequate time to fill the service time with another customer.
- In the event that you do not cancel prior to 24 hours and/or do not show for your scheduled time without the appropriate notice, the credit card on file will be charged for the full service amount.
Our Pledge of Customer Service
Your satisfaction and safety at our barber shop is our top priority. If any inappropriate conduct takes place, we pledge to be completely transparent with you.
We take any complaint seriously, and pledge to provide our full cooperation to accomplish a fair and reasonable resolution. We will cooperate in all investigations of complaints made to authorities.
Our Commitment to You
At Kennedy’s Barber Club, providing you with a safe, professional and stress-free experience is our number one priority.
All Kennedy’s Barber Club employees will be trained in and adhere to the highest ethical standards and must abide by the following Code of Ethics:
- Demonstrate commitment to provide the highest quality services to those who seek their professional service.
- Conduct all business and professional activities within their scope of practice and all applicable legal and regulatory requirements.
- Acknowledge the inherent worth and individuality of each person by not discriminating or behaving in any prejudicial manner with clients and/or colleagues.
- Acknowledge the confidential nature of the professional relationship with clients and respect each client’s right to privacy within the constraints of the law.
- Project a professional image and uphold the highest standards of professionalism.
- Demonstrate professional excellence through regular self-assessment of strengths, limitations, and effectiveness by continued education and training.
- Accept responsibility to do no harm to the physical, mental and emotional well-being of clients, associates and self.
- Not engage in conversations of a personal or sexual nature, including compliments or criticism about a person’s body, lifestyle, past or present relationship situation.